2012年2月19日 星期日

Week 3 - The Strategic Framework


Week 3 - The Strategic Framework

Sources/References:
1)      Lecture Notes
2)      Tutorial References
3)      “PEST analysis”, Wikipedia
4)      “SWOT analysis”, Wikipedia



Response:
In this week lecture, 2 important strategic frameworks are introduced. One is PEST analysis, another one is SWOT analysis. In the following paragraph, I will try to express my understanding of this 2 analysis clearly.

PEST analysis is a framework of factors in macro environment, which used in the early stage of strategic thinking, to analysis the impact of the overall business environment. That is, PEST analysis can give a whole picture of the business environment to the managers.
P stands for Political factors, including legal factors, e.g. political stability, trade restrictions and tariffs, tax policy etc. They mean that how and to what degree a government intervenes in the economy. For example, the United States government has set different trade restrictions in different import products from China. Therefore, the businessmen in China will have a higher level of P when using PEST analysis.
E stands for Economic factors, including stage of business cycle, labour costs, inflation rate etc. They are about the major impacts on how businesses operate and make decisions. For example, due to the law of the minimum wages of labour, the labour costs increase, which affect many industries. For those industries, there is a higher level of E in PEST analysis now.
S is stands for Social factors, including population growth rate, age distribution, career attitudes etc. They affects the demand for a company’s products and how the company operates. For example, there will be an increase in demand of careering services in Poly U campus in next year since there are 2 types of year 1 students, both students from HKAL and HKDSE. Therefore, there will be a higher level of S to careering companies in PEST analysis next year.
Last but not least, T is stands for technological factors, including automation, technology incentives, the rate of technological change etc. They determine barriers to entry, minimum efficient production level and influence outsourcing decisions. For example, due to the popularity of auction websites, e.g. Yahoo!auction, eBay etc., many stores can now promote the business and do business on the Internet. So, there is a higher level of T to those businesses in PEST analysis.

SWOT analysis is different from PEST analysis. SWOT analysis is a strategic planning method, which use to evaluate the following 4 factors involved in the business.
S stands for Strengths, including the advantages of the company, unique or lowest-cost resources etc. For example, because of backward integration, the cost of raw material is lower than other competitors.
W stands for Weakness, including the disadvantages of the company, the areas the business should improve etc. For example, the turnover of human resources is higher than other companies; the training expenses will be higher. Also, the performance of the company might have an negative effect.
O stands for Opportunities, including the external chances to improve performance. For example, due to information age, the needs for website design, information system design etc. increase, the opportunity for hosting companies, system design company increase respectively.
T stands for Threats, including external elements that cause trouble for the business, competition etc. For example, the cost of china labour is much lower that that of local labour. Therefore, if the business continues using local labour, there is a threat to the business, since the cost of products would be increased.


2012年2月11日 星期六

Week 4 – Strategic Alignment Model


Week 4 – Strategic Alignment Model

Sources/References:
1)      “Strategic alignment: Leveraging information technology for transforming organizations”,  J.C. Henderson and N. Venkatraman, 1993
2)      “Online banking”, Wikipedia
3)      “HSBC to cut 3,000 jobs in Hong Kong over three years”, BBC News, 8 Sept 2011
4)      “Apple Inc.”, Wikipedia
5)      “Steve Jobs”, Walter Isaacson, Oct 2011

Subject:
In Lecture 4 - Which alignment strategy in SAM model is the best? and why?

Response:
In my opinion, there is no best alignment strategy in SAM model. It is because IT is in different roles in different projects and industries. Therefore, no alignment strategy will be the best in all industries. In the following paragraphs, I would like to give some examples in the real world to show support on my stand.

Firstly, I would like to emphasis that IT is in different roles in different projects and industries. Therefore, there may have a best alignment strategy in a same type of project, but not in an industry.
For example, for the banking system, e.g. HSBC, Hang Seng Bank Limited etc., they most likely to have a strategy execution alignment perspective, which business strategy as the driver and the role of I/S management is a strategy implementor only. This means that, in the manager’s view, IT is an expense to the company, which not contribute to business finance. Recent news on cutting jobs of HSBC support my point of view. In recent news, it was reported that HSBC cut jobs since Sept,2011 and will continue to cut job in the few years, which deployment rate of IT department is the most in both 2 recent cutting job actions. I can conclude that, the main business strategy of HSBC is Strategy execution alignment perspective.
However, focus on the e-banking service of HSBC, I believe that the alignment strategy is different. In my opinion, I think that the alignment strategy of HSBC’s e-banking is Competitive potential alignment perspective which IT enables strategy opportunities and make the company survive in the industry. Therefore, the role of IT is changed, which the driver is IT strategy and the role of I/T management is catalyst. This means that, the role of IT is still supporting the business, but no longer has no contribution on business finance.
Therefore, IT is in different roles in different projects. 

Also, IT is in different roles in different industries, comparing HSBC and Apple Inc. These 2 companies are doing their business in focusing on different products, one is focus on finance products and one is technology products.
Back to 1985, Apple Inc. implemented Strategy execution alignment perspective, which finally ended up with people were dissatisfied on Apple's product and would not like to buy those products. With the back of Steve Jobs on 1996, Apple Inc. changed the strategy alignment to Service level alignment perspective, which all the iProducts were designed for using in the user-friendly way and increase the satisfaction of customer. Due to this change, Apple Inc. now become that most famous and profitable IT products' company in the world.
Therefore, IT is in a different role in different industries. 


From real world example, we can conclude that using an unsuitable strategy alignment in all projects and industries would only make the business going worst. Therefore, there is no the best strategy alignment among all projects and industries.

To conclude, I believe that there is no the best strategy alignment in all types of projects and industries. The best strategy alignment is depended on the type of industry, or even the type of project.